What is DigitalGenius?
DigitalGenius provides a unified platform featuring conversational and visual AI for comprehension, deep integrations for resolution, and generative AI for personalization and empathy in customer service.
DigitalGenius's Use Case?
Cut resolution time, Increase loyalty, Free up your agents, Improve CSAT
Applicable people for DigitalGenius?
Ecommerce businesses looking to streamline customer service processes and enhance customer experiences.
Is DigitalGenius free?
No