Introduction
Healthcare compliance software for Australian GP clinics and medical practices.
What is Clinic Comply?
Clinic Comply is a healthcare compliance platform designed specifically for Australian GP clinics and medical practices. It addresses the common challenge of managing RACGP accreditation, Privacy Act obligations, and NDB Scheme requirements across disparate tools like spreadsheets and email. By consolidating these critical tasks into a single platform, it provides a centralised evidence library and guided checklists, helping practices stay audit-ready and compliant with Australian healthcare standards. This software is particularly suitable for practice managers and owners looking to streamline their compliance management processes.
Key Features of Clinic Comply
RACGP Accreditation Management
The platform features guided checklists mapped directly to the RACGP 5th Edition Standards, allowing users to upload evidence documents and link them to specific criteria, with a live compliance score that updates automatically.
Multi-Framework Support
Clinic Comply includes ten built-in Australian healthcare compliance frameworks, such as Privacy Act, NDB Scheme, and RACGP CompSec, ensuring practices meet all relevant legal and accreditation requirements in one place.
IT Vendor Portal
This feature simplifies the often tedious process of chasing IT vendors for documents by providing secure upload links, with received documents automatically filing into the correct section of the evidence library.
Evidence Pack Generation
Users can generate a structured, one-click evidence pack for assessor visits, pulling all linked documents and checklist progress into a single, organised file ready for submission.
NDB Breach Wizard
A dedicated tool guides practices through the steps required to manage and report incidents under the Notifiable Data Breaches (NDB) Scheme, helping to ensure timely and correct compliance.
Use Cases for Clinic Comply
Preparing for an RACGP Accreditation Visit
A GP clinic uses the platform’s checklists to systematically gather and link all required governance and clinical evidence, ensuring nothing is missed before the assessor visit.
Managing Privacy Act Compliance
A medical practice employs Clinic Comply to track its adherence to the Australian Privacy Principles (APPs), maintaining an up-to-date privacy policy and handling patient data correctly.
Coordinating with Multiple IT Vendors
A practice with several software providers uses the IT Vendor Portal to efficiently request and store crucial data processing agreements and security policies from each vendor.
Responding to a Data Breach
When a potential data incident occurs, the practice manager uses the integrated NDB Breach Wizard to follow the correct assessment and notification procedures as mandated by law.
How to Use Clinic Comply
- Sign Up for a Trial: Visit the Clinic Comply website and start a free 30-day trial; no credit card is required.
- Select Relevant Frameworks: Choose which Australian healthcare compliance frameworks (e.g., RACGP, Privacy Act) apply to your practice.
- Work Through Checklists: Use the platform’s guided checklists to review criteria, upload evidence documents, and link them to specific requirements.
- Engage Vendors: Send secure upload links via the IT Vendor Portal to request necessary documentation from your IT service providers.
- Monitor and Report: Track your live compliance score and generate ready-made evidence packs when preparing for an audit or assessor visit.
Target Audience for Clinic Comply
- GP Practice Managers and Owners in Australia.
- Medical Practice Administrators responsible for accreditation and compliance.
- IT Managed Service Providers (MSPs) serving multiple healthcare clients.
- Dental Practices requiring compliance with standards like HDAA.
Is Clinic Comply Free?
Clinic Comply offers a 30-day free trial with no credit card required. After the trial, paid plans start. All prices are in AUD and GST inclusive.
| Plan | Price (AUD/month) | Key Features |
|---|---|---|
| Solo | $99 | For 1 location, 5 team members, 3 vendor connections, 5GB storage. |
| Group | $189 | For up to 3 locations, 20 team members, 10 vendor connections, 25GB storage. |
| MSP | $349 | Unlimited locations & team members, white-label portal, multi-client dashboard. |
All plans include access to all compliance frameworks, the IT Vendor Portal, NDB Breach Wizard, and Australian data storage.
Clinic Comply's Pros and Cons
| Aspect | Pros | Cons |
|---|---|---|
| Specialisation | Purpose-built for Australian GP clinics and healthcare standards, not a generic tool. | May be too specialised for practices outside the Australian healthcare system. |
| Usability | Consolidates multiple compliance tasks into one platform, eliminating spreadsheet chaos. | Practices with very simple, existing processes may find the platform more than they need. |
| Transparency | Clear, fixed pricing with all features listed; includes a generous free trial period. | The Solo plan may be costly for very small or solo practices with tight budgets. |
| Data Security | Data is stored in Sydney, Australia, ensuring Australian data residency. | – |
Frequently Asked Questions about Clinic Comply
What compliance frameworks does Clinic Comply support?
Clinic Comply supports over ten Australian healthcare compliance frameworks, including the RACGP 5th Edition Standards, Privacy Act 1988 (APPs), the NDB Scheme, RACGP CompSec, and state-based acts like the NSW HRIP Act.
Is my data stored in Australia?
Yes. All data uploaded to the Clinic Comply platform is stored in Sydney (ap-southeast-2), ensuring Australian data residency and compliance with local data sovereignty preferences.
How does the free trial work?
The free trial lasts for 30 days and provides full access to the platform's features. No credit card is required to sign up, and users can cancel at any time during the trial period.
Can Clinic Comply help with RACGP 6th Edition?
Yes. The platform states that new frameworks are added as standards evolve and that RACGP 6th Edition migration support is included for existing users.
Who is the MSP plan designed for?
The MSP plan is designed for IT Managed Service Providers who manage compliance for multiple healthcare client practices. It includes a multi-client dashboard, white-label vendor portals, and bulk document submission tools.
What happens if we have more than 3 locations?
The Group plan supports up to 3 locations. For practices or groups with more locations, Clinic Comply advises contacting them directly to discuss a custom-tailored plan.
Clinic Comply Tags
healthcare compliance platform, GP compliance software, RACGP accreditation, Australian GP clinics, medical practice compliance, Privacy Act compliance, NDB Scheme, compliance management software, Australian healthcare frameworks, assessor visit preparation, evidence library, IT vendor portal, Australian data residency, practice accreditation
